Business automation for civil engineering firms

Less busywork.
More forward.

We help civil engineering firms connect project intake, proposal tracking, and reporting—so your team spends less time on admin and more time moving projects forward.

Clear scope. Human oversight. Built around the tools you already use.
See how ETM gets hours back
Client intake workflowExample
New inquiry receivedWebsite form · 10:42 AM
✓
Qualified & routedRouting rules + human review
✓
Next step scheduledCRM updated · owner notified
✓

Capabilities

Better operations, built one useful system at a time.

We connect your tools, simplify the handoffs, and build around the way your team works.

01 / AUTOMATE

Workflow automation

Connect project inquiries, proposal follow-ups, and project setup. Give each handoff a clear owner without copying the same details across inboxes and spreadsheets.

  • Lead intake and routing
  • Client onboarding
  • Reporting and data sync
02 / AUGMENT

Smarter business tools

Make project information easier to find. Build practical tools for document routing, review reminders, and reporting, with engineering decisions staying with your team.

  • Knowledge assistants
  • Document processing
  • Drafting and triage
03 / IMPROVE

Systems & integrations

Connect your CRM, project management, time tracking, and business reporting tools. Keep project records consistent from the first inquiry through the next handoff.

  • Workflow mapping
  • Automation roadmaps
  • Team enablement

Case studies & testimonials

Better work.
Real time back.

A closer look at the systems giving teams room to move.

Client case studyCivil engineering · 400 people

Less admin.
More time for project work.

England-Thims & Miller (ETM)

Three connected workflows: ERP-triggered project folders, automated GIS data syncing, and new-hire onboarding across IT and HR.

GIS syncing
3 hrssaved per week
Project folder setup
45 minsaved per project
New-hire onboarding
3 hrssaved per new hire
See what we built

The bottlenecks. Manual ERP entry during project setup, repeated GIS syncing across teams, and slow, error-prone IT onboarding pulled people away from project work.

The implementation. Automated project folder creation triggered directly from ERP, GIS syncing that keeps stakeholders working with current project data, and a new-hire workflow connecting IT and HR systems.

The difference. Fewer manual errors, faster access for teams, and less dependence on someone remembering the next step.

Client perspectiveEngland-Thims & Miller

This is a gamechanger…

VP of ITEngland-Thims & Miller (ETM)

Hours back. Fewer handoffs to chase. More time for the work that moves projects forward.

Get your team’s time back

A practical path forward

From messy workflow to working system.

Start with a clear operational problem, build with your team, and put a useful improvement into practice.

Map the workflow

We map the current workflow, clarify the constraint, and agree on what success needs to look like.

Build & validate

We prototype the system, test it against real scenarios, and keep your team close to the decisions.

Launch with confidence

We document, train, and monitor the workflow so it becomes part of the operation—not another abandoned tool.

What happens after launch?

You get plain-language documentation, team training, and clear ownership. Review steps and failure paths are part of the handover, so your team can operate and adapt what we build.

Are we a good fit?

We work with civil engineering firms looking to improve their business operations. Involve the people who own the process, start with a manageable workflow, and use what we learn before expanding.

Start a conversation

Tell us where work gets stuck.

Tell us what slows your firm down: project intake, proposal follow-ups, document handoffs, or reporting. We’ll help you identify a practical first improvement.